Terms & Conditions
Welcome to The Grove! By using our services, you are agreeing to the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By accessing our services, whether by booking an appointment, subscribing to our updates, or visiting our locations in Vancouver and Chilliwack, you agree to be bound by these Terms and Conditions.
Our services include, but are not limited to, haircuts and styling, hair colouring, hair extensions, and a variety of hair treatments. We reserve the right to modify or discontinue any service at any time without notice.
3. Appointments and Cancellations
Appointments can be booked by phone, in person, or through our online booking platform. We understand that sometimes schedule adjustments are necessary, therefore, we respectfully request at least 24 hours notice for cancellations.
Prices for our services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
Your use of our services is at your own risk. The Grove is not responsible for any health or allergic reactions to products used during services. We strongly recommend that you inform us about any allergies or health conditions prior to your appointment.
7. Contact Us
If you have any questions about these Terms and Conditions, please contact us at our Vancouver or Chilliwack locations:
1-604-558-2010 or 1-604-798-1241
8. Changes to Terms and Conditions
We may revise these Terms and Conditions from time to time; the most current version will always be available on our website. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised Terms and Conditions.
Last Updated: May 16, 2023