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Terms & Conditions

Welcome to The Grove! By using our services, you are agreeing to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing our services, whether by booking an appointment, subscribing to our updates, or visiting our locations in Vancouver and Chilliwack, you agree to be bound by these Terms and Conditions.

2. Services

Our services include, but are not limited to, haircuts and styling, hair colouring, hair extensions, and a variety of hair treatments. We reserve the right to modify or discontinue any service at any time without notice.

3. Appointments and Cancellations

Appointments can be booked by phone, in person, or through our online booking platform. We understand that sometimes schedule adjustments are necessary, therefore, we respectfully request at least 24 hours notice for cancellations.

4. Privacy

Your privacy is important to us. Any information you provide to us is subject to our Privacy Policy, which governs our collection and use of your information. You understand that through your use of our services, you consent to the collection and use of this information.

5. Pricing

Prices for our services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

6. Liability

Your use of our services is at your own risk. The Grove is not responsible for any health or allergic reactions to products used during services. We strongly recommend that you inform us about any allergies or health conditions prior to your appointment.

7. Contact Us

If you have any questions about these Terms and Conditions, please contact us at our Vancouver or Chilliwack locations:

1-604-558-2010 or 1-604-798-1241

8. Changes to Terms and Conditions

We may revise these Terms and Conditions from time to time; the most current version will always be available on our website. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised Terms and Conditions.

Last Updated: May 16, 2023

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